Perhaps you’ve noticed that virtual and electronic communication have made some things easier while making others more difficult. One of the things made more difficult is the communication of proper attitudes and intent. Often what would be considered acceptable and tactful in face-to-face conversation is not received the same way virtually or electronically. This video provides tips for making us more aware of this tact challenge and for keeping us better connected in all forms of communication.

These three traits make a powerful difference in how we relate to others and how well they respond to us.

We learn more and more, but do we get better and better? Often, what we lack is not more knowledge or information but more application and doing. Especially is this true in regard to people skills. We need focused effort.